Solace blog

The advancement and increased availability of technology over the last few decades has meant that society has undergone a global digital transformation and as a result, the public sector is faced with a growing digital disruption.

Citizens are now digital consumers, meaning that their demands on local authorities have changed. They expect to be able to interact with their local council digitally and expect the digital service to be faster and more efficient than traditional routes. They expect to be able to access information instantly, across different mediums and different devices. As a result of this change in citizen expectations, patience for inefficient outdated public sector processes has dwindled.

The reform of the Northern Ireland planning system and transfer of planning functions to the newly formed local councils provides a vital opportunity to embrace digital led transformation in addressing the existing and forthcoming challenges of a public sector process which has long shaped our local areas.

The success of Northern Ireland Planning requires a clear vision for the future, one which can only be achieved through the delivery of a coherent digital strategy and the embedment of future-proofing technology, enabling not only quantifiable service efficiencies but also the delivery of modern digital services to the citizens of Northern Ireland.

Since the devolution of Planning functions to the Northern Ireland local authorities, Tascomi, the market leader in the provision of digitally transformational local government software, has actively met with key planning professionals in Northern Ireland, in addition to drawing on the existing knowledge and experience of established planning authorities in the UK, to benefit from discussions focused on tangible solutions to known Planning service inefficiencies and together, gaining a critical insight and understanding into the complexities of the Northern Ireland Planning system.

Through this comprehensive and ongoing business analysis, Tascomi has developed a modern cloud-based software solution, which will not only meet the extensive workflow requirements of Planning administration, but vitally, will ensure the delivery of cost savings and efficiency driving, whilst also improving the standard of service delivery across local authorities in Northern Ireland.

The modern citizen expects more and local authorities need to think differently; to utilise available technology, to open new communication channels and to redefine the boundaries of customer service as they know it.

About Tascomi Ltd:
Tascomi is dedicated to digitally transforming local government with innovative software solutions. Based in Northern Ireland, the company has over ten years’ experience creating industry-leading, cloud-based software which enables Local Authorities across the UK and Ireland to break free of paper-based workflows and embrace mobile working, collaborative working and shared services.

Contact:
www.tascomi.com
enquiries@tascomi.com
0845 119 6020

By Niall Adams, Commercial Director of Tascomi Ltd